Day 1:
9:00am – 10:00am: Opening Keynote.
Overview of the Future of Travel Industry
Role of AI in shaping Hospitality
10:15am – 11:30am: Panel Discussion
NDCs in Flights
Understanding NDCs and Their Impact on Air Travel
Improving Personalization and Customer Experience
11:45am – 1:00pm: Workshop on Hotel Eco-Friendly Practices
Implementing Sustainable Solutions in Hospitality Industry
Case Studies of Eco-Friendly Hotels
2:00pm – 3:30pm: Importance of Channel Managers in Hospitality
Optimizing Distribution Channels
Managing Online Presence Effectively
3:45pm – 5:00pm: Hotel Security in the Digital Age
Cybersecurity Best Practices for Hotels
Physical Security Measures and Protocols
EVENING
Evening we will attend BOMA Dinner for those who paid for it
Day 2:
9:00am – 10:00am: Morning Session – Enhancing Customer Experience with AI in Hospitality
AI Applications in Guest Services
Predictive Analytics for Personalized Guest Experiences
10:15am – 11:30am: Sustainable Practices Showcase in Hotels
Panel Discussion on Eco-Friendly Initiatives in the Hotel Industry
How Hotels can Reduce Their Carbon Footprint
11:45am – 1:00pm: Innovations in Tours and Activities
Leveraging Technology for Tour Operations
Creative Tour and Activity Ideas for Hospitality Businesses
2:00pm – 3:30pm: Roundtable Discussion – Future Trends in Hospitality
AI, Automation, and Robotics in Hospitality
Evolving Customer Expectations and Industry Responses
Closing Ceremony: Awards and Recognition
Acknowledging Industry Leaders in Sustainable Practices
Recognizing Innovative Use of Technology in Hospitality Sector
This program outline covers a wide range of topics relevant to the travel and remember there will be exhibitions going on as well.